Do you take insurance?2015-10-23T12:49:13+00:00

Yes. We accept most major insurances, including: Aetna, Keystone Health Plan East, Personal Choice, United Behavioral Health, Cigna, Blue Cross/Blue Shield, Highmark, Medicare, and Value Options.

We also participate with several smaller insurance companies in addition to several Employee Assistance Programs. Please call your insurance company if you want to confirm our participation. You can also feel free to contact us and we can assist you.

How can I find out what my copay is/what my costs will be?2015-10-23T12:49:18+00:00

We encourage all new and current patients to contact their insurance plans to learn about their benefit coverage. More specifically, we encourage you to find out about your co-pay and if you need to meet a deductible. We will give you our best estimate of what the co-pay should be for each visit based on what your insurance company tells us. However, for many policies, the co-pay may change during your course of treatment and insurance plans sometimes change without notifying providers.

A complete financial policy for Psychology & Counseling Associates will be reviewed and given to you at your initial appointment. Please direct any questions to your therapist. If you have additional questions, please contact the billing department at 610-970-5234 ext. 203.

What are your hours? Do you have evening/weekend hours?2015-11-16T15:24:11+00:00

We offer daytime, evening, and weekend hours. We have therapists who work every day of the week with each of our therapists maintaining their own schedules. We generally have therapists who schedule appointments from 9 am to 9 pm Monday through Friday and from 8 am to 5 pm on Saturdays/Sundays.

How do I figure out which therapist I should see?2015-11-16T15:24:34+00:00

Our office staff is trained to match each new patient with a therapist who specializes in the problem area that is presented. You are more than welcome to look at our brief therapist profiles located on this website.

What should I expect during my first session?2017-03-31T14:15:06+00:00

We ask that all new patients come to their first session 20 minutes prior to the start of the appointment in order to complete a packet of questionnaires and screenings. The information that you provide will help your therapist identify key pieces of information and will help direct them to establish an appropriate treatment plan with you.

During your initial visit, your therapist will primarily listen to you in order to learn more about why you chose to come in and how they can be most helpful. By the end of the initial evaluation, your therapist will be able to offer you some initial impressions of what your treatment will include. We view treatment as a collaborative process so we encourage you to ask questions and share your goals.

Do you have doctors who prescribe medication?2016-10-19T17:29:44+00:00

Yes. We have one psychiatrist and a psychiatric nurse practitioner who primarily see adults. Our prescribers evaluate patients to determine if patients may benefit from medication. Both our psychiatrist and psychiatric nurse practitioner work collaboratively with the therapists in our practice to form a treatment team. Our policy is that all patients who work with a prescriber must also work with a therapist.

What is the difference between a psychologist and a psychiatrist?2015-11-16T15:26:19+00:00

One essential difference is that a psychiatrist can prescribe medication and a psychologist cannot. Clinical psychologists have specialized training in the practical application of psychological knowledge, including psychological testing and evaluation. In essence, this training focused on training in psychotherapy. Psychologists typically spend 4 years in graduate school plus 1 year of a clinical internship and another year of further training prior to becoming licensed. Psychiatrists attend medical school and then complete a 4 year residency in psychiatry. Some complete fellowships after residency to further specialize in their field.

You have many therapists that have different degrees. What is the difference?2016-02-05T16:29:29+00:00

Ph.D: Doctor of Philosophy (in Psychology)/Psy.D. Doctor of Psychology. These two degrees are for doctorate level psychologists. Psychologists spend 4 years in graduate school plus 1 year of internship.

MA, MS, MSW, MSS, MED: This indicates that a therapist has attained a master’s degree.

LCSW: Licensed Clinical Social Worker. This is a master’s level degree that typically focuses on the diagnosis and treatment of mental, emotional, and behavioral issues.  An LCSW helps people identify specific solutions to specific problems.

CADC: Certified Alcohol and Drug Counselor.

CAADC: Certified Advanced Alcohol and Drug Counselor.

LMFT: Licensed Marriage and Family Therapist. This is a master’s level degree with a specialty in working with couples and families.

LPC:  Licensed Professional Counselor. This is a licensure that can be obtained when one has a master’s degree in a counseling-related field. Counseling, in general, helps empower diverse individuals, families, and groups to accomplish mental health, wellness, education, and career goals.

How long does therapy typically take?2017-03-31T14:15:06+00:00

There is no one answer as to how long therapy typically takes. Every person’s problem is different. It depends on the presenting problem that brings you to therapy. Some issues can be treated in just a few sessions but other issues are more complex or chronic and may require longer-term treatment. Please ask this question to your therapist so that he or she can talk to you about your specific situation.

Why do I have to see a therapist if I am interested in making an appointment with the psychiatrist or psychiatric nurse practitioner?2016-10-25T19:41:04+00:00

We strongly believe that medication management and psychotherapy go “hand in hand.” Our psychiatrist, psychiatric nurse practitioner, and therapists form a team whereby treatment plans and goals are closely coordinated. Research suggests that people typically maximize benefits by combining these two disciplines.

I have a custody agreement concerning my child. Is there anything special I need to do?2015-11-16T15:28:48+00:00

Yes. If you have a joint custody agreement, both custodial guardians must sign consent for their child, 13 and under, to obtain treatment. Children 14 and older are able to consent to treatment for themselves. There are some grey areas that may require joint consent too. Our admin staff and therapists will help to answer any of these questions.

If a custody agreement indicates that you have sole legal custody, we require a copy of that agreement in order to schedule appointments.

Is Therapy Confidential?2015-11-16T15:29:23+00:00

The law protects the privacy of all communications between a patient and a licensed mental health professional. We can only release information about your treatment to others if you sign a written authorization form. Some exceptions to confidentiality laws include suspected child abuse, if a patient is a danger to self or others, or if a court mandates that records be released (a complete list of this can be found in our consent form).

We take confidentiality very seriously. More information will be reviewed at your first session.